Skip to main content
Glama

sn_delete

Delete a ServiceNow record by sys_id. Explicit confirmation (confirm=true) is required to execute; use confirm=false to preview.

Instructions

Delete a ServiceNow record by sys_id.

SAFETY: You must pass confirm=true explicitly — this cannot be undone.

Examples: table="incident" sys_id="abc123" confirm=true table="u_staging_jira_kan" sys_id="xyz456" confirm=true

To preview what will be deleted without actually deleting, pass confirm=false (default).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
tableYesServiceNow table name
sys_idYessys_id of the record to delete
confirmYesMust be true to execute — prevents accidental deletes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It clearly communicates the irreversible nature of the deletion and the necessity of explicit confirmation. It also mentions the preview mode. However, it does not describe error handling or return behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise: one sentence for purpose, a safety warning, and two example calls. Every sentence earns its place with no superfluous text. It is front-loaded and easy to scan.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple delete tool with three well-documented parameters and no output schema, the description covers usage and safety adequately. It could mention what the tool returns on success or failure, but the core functionality is fully described.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with clear descriptions for each parameter. The description adds examples but no new semantic information beyond the schema. The baseline of 3 is appropriate as the schema does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Delete' and the resource 'a ServiceNow record', specifying the method 'by sys_id'. Examples further clarify the exact usage. This tool is distinct from siblings like sn_create, sn_read, and sn_update, as it focuses exclusively on deletion.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly requires confirm=true for actual deletion and warns that the action cannot be undone. It also explains how to preview without deleting (confirm=false). However, it does not explicitly state when not to use this tool or list alternatives (e.g., for updates).

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/pinnintisagarSB/ServiceNow-Dev-MCP'

If you have feedback or need assistance with the MCP directory API, please join our Discord server