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configure_credentials

Set ServiceNow, Jira, or Salesforce credentials for the current session when a .env file is unavailable, such as in web Claude Code. Credentials are held in memory and cleared when the session ends.

Instructions

Set credentials for this session when running in web Claude Code or any context where a .env file is not present on the server.

WHEN TO CALL THIS:

  • Web Claude Code (claude.ai/code): the server is deployed remotely and has no access to the user's .env. Call this once at the start of the session.

  • CLI: only needed if the user wants to override their .env for this session.

SECURITY: credentials are held in memory for this session only and are never logged, stored to disk, or returned in any tool response. They are cleared when the session ends.

Only provide credentials for the platforms you actually need. After calling this, call get_config to confirm the platforms are now configured, then call connect to verify the live connections.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
servicenowNoServiceNow credentials
jiraNoJira credentials
salesforceNoSalesforce credentials
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description fully covers behavioral traits: credentials are held in memory only, never logged or stored, and cleared at session end. It could mention error handling for invalid credentials, but the security and lifecycle disclosure is strong.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is well-structured with sections, front-loads the main purpose, and every sentence adds value. It is appropriately sized for the complexity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description covers when to call, security, and follow-up steps (get_config, connect). For a credential-setting tool with no output schema, this is complete and actionable for an agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the baseline is 3. The description adds a useful note about providing only needed platforms, but does not significantly augment the parameter details already in the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool's purpose: 'Set credentials for this session when running in web Claude Code or any context where a .env file is not present.' It uses a specific verb ('Set') and resource ('credentials'), and distinguishes from sibling tools like connect and get_config.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The 'WHEN TO CALL THIS' section explicitly lists two scenarios (Web Claude Code and CLI override) and provides a recommended call sequence: configure_credentials → get_config → connect. This gives clear guidance on when to use the tool versus alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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