migrate_comments
Transfer comments from Salesforce, Jira, or other platforms into ServiceNow records, appending original author and timestamp to maintain audit history.
Instructions
Copies source comments into the ServiceNow target record's comments or work_notes journal. Each comment is appended with its original author and timestamp.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| platform | Yes | Source platform (salesforce, jira, or any registered connector) | |
| source_ids | Yes | ||
| sn_table | Yes | ||
| journal_field | No | comments |