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crunchtools

MCP Request Tracker CrunchTools

by crunchtools

take_ticket_tool

Assign yourself as owner and open a ticket by providing ticket ID and your username to start working on it.

Instructions

Take ownership of a ticket and open it.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
usernameYesYour username
ticket_idYesThe ticket ID number

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It only states the action ('take ownership and open') but doesn't reveal side effects, prerequisites, whether the ticket must first be unowned, or what happens if the action fails. This is dangerously vague for a mutating tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single terse sentence, which is concise but inappropriately undersized for a tool that performs two actions. It lacks necessary detail about side effects or usage, making it under-specified rather than efficiently brief.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool has an output schema (not shown) and a two-parameter schema, but the description provides no indication of return behavior, error cases, or the exact meaning of 'open it' (e.g., status change). Given that annotations are absent, this is incomplete for safe invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and each parameter (ticket_id, username) is described in the input schema. The description adds no additional meaning beyond the schema, so the baseline score of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action: 'Take ownership of a ticket and open it.' This specifies the verb (take/open) and resource (ticket), and the combined action distinguishes it from siblings like set_ticket_owner_tool and open_ticket_tool. However, it doesn't explicitly contrast with those alternatives, so it's not a perfect 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when to use this tool versus alternatives like set_ticket_owner_tool or open_ticket_tool. The description offers no context, preconditions, or exclusions, leaving the agent to infer usage from the name only.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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