Set Time Worked Tool
set_time_worked_toolSet the total time worked on a ticket by specifying ticket ID and minutes. Use this to track and update labor time for accurate RT reporting.
Instructions
Set the total time worked on a ticket.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"ticket_id": "<ticket_id>",
"minutes": "<minutes>"
},
"name": "set_time_worked_tool"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| minutes | Yes | Total time worked in minutes | |
| ticket_id | Yes | The ticket ID number |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |