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crunchtools

MCP Request Tracker CrunchTools

by crunchtools

set_ticket_status_tool

Update a ticket's status to new, open, stalled, resolved, rejected, or deleted by providing its ID and desired status.

Instructions

Set the status of a ticket.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
statusYesNew status (e.g., 'new', 'open', 'stalled', 'resolved', 'rejected', 'deleted')
ticket_idYesThe ticket ID number

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No behavioral details are given, such as side effects, permissions required, reversibility, or what happens to the ticket after the status change. The description is too minimal to be transparent.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise and directly stated in a single sentence, with no unnecessary words or complexity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description is minimal and lacks context about usage scenarios, side effects, or relationships with other tools. It is not complete enough for users to fully understand when and how to use it.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description does not add extra meaning beyond the schema's parameter descriptions, which already cover ticket_id and status. Since the schema provides clear parameter info, the baseline is acceptable.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action of setting a ticket's status, which is distinct from other ticket operations. It is specific enough to identify the tool's purpose.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool instead of related tools like 'update_ticket' or 'resolve_ticket'. The description does not mention alternative scenarios or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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