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crunchtools

MCP Request Tracker CrunchTools

by crunchtools

Set Ticket Owner Tool

set_ticket_owner_tool

Set the owner of a Request Tracker ticket to assign or take it, specifying the ticket ID and new owner username.

Instructions

Set the owner of a ticket (take/assign ticket).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ownerYesUsername of the new owner
ticket_idYesThe ticket ID number

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed5 schema fields changedv0.6.0
    • addedInput schema / additionalProperties
      Added value: +false
    • addedInput schema / properties / owner / description
      Added value: +"Username of the new owner"
    • addedInput schema / properties / ticket_id / description
      Added value: +"The ticket ID number"
    • addedInput schema / properties / ticket_id / minimum
      Added value: +1
    • removedOutput schema / description
      Removed value: -"Generic wrapper for non-object return types."
  2. Changed4 schema fields changed
    • removedInput schema / additionalProperties
      Removed value: -false
    • removedInput schema / properties / owner / description
      Removed value: -"Username of the new owner"
    • removedInput schema / properties / ticket_id / description
      Removed value: -"The ticket ID number"
    • addedOutput schema / description
      Added value: +"Generic wrapper for non-object return types."
  3. First observedv0.4.0

TDQS

C2.9/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden of behavioral disclosure for what is clearly a mutation. It does not say whether this requires permissions, whether it is idempotent, whether it overwrites a prior assignee or records history, or whether it interacts with ticket status.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single short sentence with the action front-loaded and no filler. The parenthetical is the only questionable element, since it introduces synonym ambiguity rather than useful information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The output schema covers return values, but for a two-parameter mutation tool with zero annotations and an overlapping sibling, the description leaves too much unstated: prerequisites, effect on existing assignment/history, and a clear route to take_ticket_tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% (owner = 'Username of the new owner', ticket_id = 'The ticket ID number'), so the schema already documents both parameters. The description adds no format, source, or constraint detail beyond that, making the baseline 3 appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (set) and resource (ticket owner) with a concrete effect, so an agent knows what happens. However, it does not distinguish itself from the sibling take_ticket_tool, which the parenthetical '(take/assign ticket)' actually blurs rather than clarifies.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use guidance is given, and the parenthetical synonyms '(take/assign ticket)' do not resolve the ambiguity with the sibling take_ticket_tool, which appears to do the same thing. There is no indication of prerequisites, exclusions, or which of the two tools an agent should prefer.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.