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crunchtools

MCP Request Tracker CrunchTools

by crunchtools

add_ticket_comment_tool

Add a private note to a Request Tracker ticket, visible only to internal staff, to share context without alerting the requestor.

Instructions

Add a private comment/note to a ticket (not visible to requestor).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
commentYesThe comment text
ticket_idYesThe ticket ID number

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It discloses the privacy behavior (not visible to requestor) but omits other behavioral details such as permissions, side effects, or reversibility. This is adequate but minimal for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, concise sentence that communicates the essential purpose and key differentiator without any wasted words. It is front-loaded and immediately understandable.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple tool with two parameters, full schema coverage, and an output schema, the description is nearly complete. The only notable gap is the lack of explicit linkage to sibling tools like reply_to_ticket_tool, but the privacy qualifier provides sufficient context for selection and invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, with both parameters (comment and ticket_id) documented in the input schema. The description adds no additional parameter meaning, so the baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly identifies the action ('Add'), the resource ('ticket'), and the key characteristic ('private comment/note', 'not visible to requestor'), which distinguishes it from sibling tools like reply_to_ticket_tool. This is a specific, unambiguous purpose.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides clear context that this tool is for private/internal notes, effectively distinguishing it from public reply tools. However, it does not explicitly name alternatives or state when-not-to-use, so it lacks full guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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