add_ticket_comment_tool
Add a private comment to a ticket, visible only to internal staff, to share notes without alerting the requestor.
Instructions
Add a private comment/note to a ticket (not visible to requestor).
Args: ticket_id: The ticket ID number comment: The comment text
Returns: Confirmation message
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| comment | Yes | ||
| ticket_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |