get_new_tickets_tool
Retrieve all unassigned tickets from Request Tracker, optionally filtering by queue. Quickly identify new work items that need attention.
Instructions
Get all new (unassigned) tickets, optionally filtered by queue.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| queue | No | Optional queue name to filter by |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |