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crunchtools

MCP Request Tracker CrunchTools

by crunchtools

get_my_open_tickets_tool

Fetch all open tickets assigned to a username, providing a clear list of unresolved issues for follow-up.

Instructions

Get all open tickets assigned to a user.

Args: owner: Username to search for

Returns: List of open tickets owned by the user

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ownerYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed3 schema fields changed
    • removedInput schema / additionalProperties
      Removed value: -false
    • removedInput schema / properties / owner / description
      Removed value: -"Username to search for"
    • addedOutput schema / description
      Added value: +"Generic wrapper for non-object return types."
  2. First observedv0.4.0

TDQS

B3.2/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the burden. It discloses that the tool returns a list of open tickets owned by a user, but it does not mention pagination, ordering, or whether 'assigned' and 'owned' are meant to be identical.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short and front-loaded with the core purpose. The Args and Returns sections are efficient, though 'assigned to' and 'owned by' are slightly redundant.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter read tool, the description is mostly adequate, but it lacks usage guidance and leaves the 'my' versus arbitrary-owner ambiguity unresolved. The output schema may cover return structure, but no behavioral details are provided.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It explains that owner is a username to search for, which adds meaning beyond the bare string type, but it does not clarify format or whether the current user is implied by 'my'.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action: get all open tickets assigned to a user. The owner parameter makes the resource explicit, though the tool name says 'my' while the description allows any username, creating slight ambiguity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is given on when to use this tool versus siblings like search_tickets_tool or get_new_tickets_tool. The description implies a use case but does not state exclusions or alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.