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crunchtools

MCP Request Tracker CrunchTools

by crunchtools

get_ticket_tool

Retrieve complete details for a specific Request Tracker ticket by providing its ticket ID.

Instructions

Get details of a specific ticket.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticket_idYesThe ticket ID number

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It only says 'Get details' and does not mention read-only behavior, error conditions, authentication requirements, or what specifically constitutes 'details.'

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence with no filler or redundant information. It is appropriately concise for a simple getter tool.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is simple with one fully documented parameter and an output schema present, so the minimal description is mostly sufficient. However, it lacks any contextual guidance about when to use it relative to sibling tools or what happens for invalid ticket IDs.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and the ticket_id parameter is described as 'The ticket ID number.' The description adds no additional parameter context, but it does not need to since the schema fully documents the single parameter.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Get details') and the target ('a specific ticket'), and the required ticket_id parameter reinforces the specificity. It is distinguishable from sibling list/search tools, though 'details' is somewhat broad.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives such as search_tickets_tool, get_ticket_history_tool, or get_my_open_tickets_tool. The intended use is implied by the ticket_id parameter but never explicitly stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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