open_ticket_tool
Change a ticket's status from new to open, optionally assigning an owner to take ownership.
Instructions
Open a ticket (change status from new to open), optionally taking ownership.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| owner | No | Optional username to assign as owner | |
| ticket_id | Yes | The ticket ID number |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |