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crunchtools

MCP Request Tracker CrunchTools

by crunchtools

get_ticket_history_tool

Retrieve the full change log of a ticket to track all updates, status changes, and comments. Get a complete audit trail for any ticket ID.

Instructions

Get the history/changelog of a ticket.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticket_idYesThe ticket ID number

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must disclose behavior. It only states the action without mentioning that it's read-only, what the response contains, or any access requirements. The fact that it's a 'get' operation implies non-destructive but not explicitly stated.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, focused sentence with no redundant words. It is front-loaded with the core action and resource, making it efficient and easily scannable.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has a single parameter and an output schema, the description is minimally sufficient but lacks clarification on the nature of the history (e.g., status changes, comments, etc.) and any usage context. It is adequate for a simple read operation but leaves room for ambiguity about what exactly is returned.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema covers 100% of the parameter descriptions (ticket_id is already described as 'The ticket ID number'). The description adds no additional context about the parameter, so it meets the baseline for high schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool retrieves the ticket's history/changelog, which is a specific resource and operation. It implicitly distinguishes from siblings like get_ticket_tool by the mention of 'history/changelog', though it doesn't explicitly contrast with alternatives.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives no guidance on when to use this tool versus alternatives like get_ticket_tool or search_tickets_tool. There is no mention of scenarios or exclusions, leaving usage to be inferred solely from the name and purpose.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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