get_ticket_history_tool
Retrieve the full change log of a ticket to track all updates, status changes, and comments. Get a complete audit trail for any ticket ID.
Instructions
Get the history/changelog of a ticket.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes | The ticket ID number |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |