view_ticket_summary
Retrieve detailed summaries of support tickets from Freshdesk to streamline ticket management and enhance customer support workflows.
Instructions
Get the summary of a ticket in Freshdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes |
Input Schema (JSON Schema)
{
"properties": {
"ticket_id": {
"title": "Ticket Id",
"type": "integer"
}
},
"required": [
"ticket_id"
],
"title": "view_ticket_summaryArguments",
"type": "object"
}