Freshdesk MCP server

MIT License

Overview InspectNew Endpoints Schema Related Servers Reviews Score

view_ticket_summary

Retrieve detailed summaries of support tickets from Freshdesk to streamline ticket management and enhance customer support workflows.

Instructions

Get the summary of a ticket in Freshdesk.

Input Schema

Name	Required	Description	Default
`ticket_id`	Yes

Input Schema (JSON Schema)

{
  "properties": {
    "ticket_id": {
      "title": "Ticket Id",
      "type": "integer"
    }
  },
  "required": [
    "ticket_id"
  ],
  "title": "view_ticket_summaryArguments",
  "type": "object"
}

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