Freshdesk MCP server

MIT License

Overview InspectNew Schema Related Servers Reviews Score

get_ticket_conversation

Retrieve a specific ticket conversation from Freshdesk to view or analyze customer interactions. Use this tool to streamline support workflows and enhance ticket management efficiency.

Instructions

Get a ticket conversation in Freshdesk.

Input Schema

Name	Required	Description	Default
`ticket_id`	Yes

Input Schema (JSON Schema)

{
  "properties": {
    "ticket_id": {
      "title": "Ticket Id",
      "type": "integer"
    }
  },
  "required": [
    "ticket_id"
  ],
  "title": "get_ticket_conversationArguments",
  "type": "object"
}

Install Server

HTTP connection URL

Related Tools

get_ticket
@effytech/freshdesk_mcp
get_ticket_fields
@effytech/freshdesk_mcp
update_ticket_conversation
@effytech/freshdesk_mcp
get_contact
@effytech/freshdesk_mcp
search_tickets
@effytech/freshdesk_mcp
create_ticket_reply
@effytech/freshdesk_mcp

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/effytech/freshdesk_mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server