Skip to main content
Glama

Freshdesk MCP server

by effytech

get_ticket_conversation

Retrieve a specific ticket conversation from Freshdesk to view or analyze customer interactions. Use this tool to streamline support workflows and enhance ticket management efficiency.

Instructions

Get a ticket conversation in Freshdesk.

Input Schema

NameRequiredDescriptionDefault
ticket_idYes

Input Schema (JSON Schema)

{ "properties": { "ticket_id": { "title": "Ticket Id", "type": "integer" } }, "required": [ "ticket_id" ], "title": "get_ticket_conversationArguments", "type": "object" }

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/effytech/freshdesk_mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server