Freshdesk MCP server

MIT License

Overview InspectNew Schema Related Servers Reviews Score

update_ticket_conversation

Modify a ticket conversation in Freshdesk by updating its content using specific conversation IDs and new message details for improved support management.

Instructions

Update a conversation for a ticket in Freshdesk.

Input Schema

Name	Required	Description	Default
`body`	Yes
`conversation_id`	Yes

Input Schema (JSON Schema)

{
  "properties": {
    "body": {
      "title": "Body",
      "type": "string"
    },
    "conversation_id": {
      "title": "Conversation Id",
      "type": "integer"
    }
  },
  "required": [
    "conversation_id",
    "body"
  ],
  "title": "update_ticket_conversationArguments",
  "type": "object"
}

You must be authenticated.

Related Tools

get_ticket_conversation
@effytech/freshdesk_mcp
create_ticket_reply
@effytech/freshdesk_mcp
update_ticket
@effytech/freshdesk_mcp
create_ticket
@effytech/freshdesk_mcp
create_ticket_note
@effytech/freshdesk_mcp
get_contact
@effytech/freshdesk_mcp

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