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Freshdesk MCP server

by effytech

Verified

Python

MIT License

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create_ticket_reply

Automate support ticket responses in Freshdesk by generating replies directly within the system, ensuring timely and consistent customer communication.

Instructions

Create a reply to a ticket in Freshdesk.

Input Schema

Name	Required	Description	Default
`body`	Yes
`ticket_id`	Yes

Input Schema (JSON Schema)

{
  "properties": {
    "body": {
      "title": "Body",
      "type": "string"
    },
    "ticket_id": {
      "title": "Ticket Id",
      "type": "integer"
    }
  },
  "required": [
    "ticket_id",
    "body"
  ],
  "title": "create_ticket_replyArguments",
  "type": "object"
}

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ID: cdob370h7l

create_ticket_reply

Instructions

Input Schema

Input Schema (JSON Schema)

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