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effytech

Freshdesk MCP server

by effytech

update_solution_article

Update Freshdesk solution articles by specifying the article ID and desired fields, ensuring accurate and current support content.

Instructions

Update a solution article in Freshdesk.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
article_fieldsYes
article_idYes

Implementation Reference

  • The main handler function decorated with @mcp.tool() that implements the update_solution_article tool by making a PUT request to the Freshdesk API to update the specified solution article.
    @mcp.tool() async def update_solution_article(article_id: int, article_fields: Dict[str, Any])-> Dict[str, Any]: """Update a solution article in Freshdesk.""" url = f"https://{FRESHDESK_DOMAIN}/api/v2/solutions/articles/{article_id}" headers = { "Authorization": f"Basic {base64.b64encode(f'{FRESHDESK_API_KEY}:X'.encode()).decode()}" } async with httpx.AsyncClient() as client: response = await client.put(url, headers=headers, json=article_fields) return response.json()

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