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effytech

Freshdesk MCP server

by effytech

view_company

Retrieve company details from Freshdesk using a specific company ID to streamline customer support operations and enhance data accessibility within the MCP server.

Instructions

Get a company in Freshdesk.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
company_idYes

Implementation Reference

  • Handler function for the 'view_company' MCP tool. Decorated with @mcp.tool() for automatic registration. Retrieves specific company details from the Freshdesk API using the provided company_id.
    @mcp.tool() async def view_company(company_id: int) -> Dict[str, Any]: """Get a company in Freshdesk.""" url = f"https://{FRESHDESK_DOMAIN}/api/v2/companies/{company_id}" headers = { "Authorization": f"Basic {base64.b64encode(f'{FRESHDESK_API_KEY}:X'.encode()).decode()}", "Content-Type": "application/json" } async with httpx.AsyncClient() as client: try: response = await client.get(url, headers=headers) response.raise_for_status() return response.json() except httpx.HTTPStatusError as e: return {"error": f"Failed to fetch company: {str(e)}"} except Exception as e: return {"error": f"An unexpected error occurred: {str(e)}"}

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