Freshdesk MCP server

MIT License

Overview InspectNew Schema Related Servers Reviews Score

update_ticket

Modify ticket details in Freshdesk using specified ticket ID and fields. Streamline support operations by updating ticket information directly through the Freshdesk API.

Instructions

Update a ticket in Freshdesk.

Input Schema

Name	Required	Description	Default
`ticket_fields`	Yes
`ticket_id`	Yes

Input Schema (JSON Schema)

{
  "properties": {
    "ticket_fields": {
      "title": "Ticket Fields",
      "type": "object"
    },
    "ticket_id": {
      "title": "Ticket Id",
      "type": "integer"
    }
  },
  "required": [
    "ticket_id",
    "ticket_fields"
  ],
  "title": "update_ticketArguments",
  "type": "object"
}

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Related Tools

get_ticket
@effytech/freshdesk_mcp
get_ticket_fields
@effytech/freshdesk_mcp
update_ticket_conversation
@effytech/freshdesk_mcp
search_tickets
@effytech/freshdesk_mcp
create_ticket
@effytech/freshdesk_mcp
search_contacts
@effytech/freshdesk_mcp

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