list_solution_categories

Retrieve all solution categories in Freshdesk to organize and manage knowledge base topics effectively for streamlined customer support operations.

List all solution categories in Freshdesk.

Name	Required	Description	Default
No arguments

{ "properties": {}, "title": "list_solution_categoriesArguments", "type": "object" }

src/freshdesk_mcp/server.py:643-652 (handler)
The handler function for the 'list_solution_categories' tool. It is decorated with @mcp.tool() which registers it with the MCP server. Fetches and returns the list of solution categories from the Freshdesk API.
@mcp.tool() async def list_solution_categories()-> list[Dict[str, Any]]: """List all solution categories in Freshdesk.""" url = f"https://{FRESHDESK_DOMAIN}/api/v2/solutions/categories" headers = { "Authorization": f"Basic {base64.b64encode(f'{FRESHDESK_API_KEY}:X'.encode()).decode()}" } async with httpx.AsyncClient() as client: response = await client.get(url, headers=headers) return response.json()

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