Freshdesk MCP server

MIT License

Overview InspectNew Schema Related Servers Reviews Score

create_ticket_note

Add a note to a Freshdesk support ticket using the MCP server. Specify the ticket ID and note content to enhance ticket management and improve communication within support workflows.

Instructions

Create a note for a ticket in Freshdesk.

Input Schema

Name	Required	Description	Default
`body`	Yes
`ticket_id`	Yes

Input Schema (JSON Schema)

{
  "properties": {
    "body": {
      "title": "Body",
      "type": "string"
    },
    "ticket_id": {
      "title": "Ticket Id",
      "type": "integer"
    }
  },
  "required": [
    "ticket_id",
    "body"
  ],
  "title": "create_ticket_noteArguments",
  "type": "object"
}

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Related Tools

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@effytech/freshdesk_mcp
create_ticket
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create_ticket_reply
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update_ticket_conversation
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get_ticket_conversation
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