Freshdesk MCP server

MIT License

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create_canned_response

Automate support ticket responses by creating pre-defined canned messages in Freshdesk, streamlining customer service workflows and improving efficiency.

Instructions

Create a canned response in Freshdesk.

Input Schema

Name	Required	Description	Default
`canned_response_fields`	Yes

Input Schema (JSON Schema)

{
  "properties": {
    "canned_response_fields": {
      "title": "Canned Response Fields",
      "type": "object"
    }
  },
  "required": [
    "canned_response_fields"
  ],
  "title": "create_canned_responseArguments",
  "type": "object"
}

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