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InvGate Service Desk

list_users

Retrieve user records from InvGate Service Desk, with optional filtering by user ID and inclusion of disabled users.

Instructions

List users, optionally filtered to specific IDs.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idsNo
include_disabledNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral transparency. It does not disclose any behavioral traits such as pagination, authentication needs, or output format, leaving the agent uninformed about how the tool behaves beyond the minimal listing.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, short sentence that is front-loaded and contains no redundant information. Every word is necessary.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (2 optional parameters, no output schema, no annotations), the description is minimally adequate. However, it omits the 'include_disabled' parameter and any mention of output or usage context, making it incomplete for full agent understanding.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must add meaning. It partially explains the 'ids' parameter ('optionally filtered to specific IDs') but completely ignores 'include_disabled'. This leaves a significant gap in parameter understanding.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'List' and resource 'users', and mentions optional filtering by IDs. It is specific enough to distinguish from other list tools, though it does not explicitly contrast with siblings like find_users.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is given on when to use this tool versus alternatives such as find_users. The description does not provide context for appropriate usage or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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