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tracegazer

InvGate Service Desk

list_categories

Retrieve incident categories in a hierarchical structure. Filter by parent category or search term to organize your support workflows.

Instructions

List incident categories. Hierarchical via parent_category_id. Supports search.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idNo
searchNo
pageNo
page_sizeNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided. The description hints at hierarchical results via parent_category_id and search support, but does not disclose pagination behavior, return format, or any side effects. Essential behavioral details are missing.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very concise (two sentences), which is generally good, but too brief given the lack of schema documentation. It omits important details that should be present.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no annotations, no output schema, and 4 undocumented parameters, the description fails to provide sufficient context for an agent to correctly invoke the tool. Critical information about parameters and behavior is absent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

With 0% schema description coverage, the description should clarify parameter meaning. It only mentions 'search' implicitly, leaving id, page, and page_size without explanation. Minimal added value beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists incident categories, and mentions hierarchical structure and search support. However, it does not distinguish from sibling tools like list_kb_categories which may also list categories.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives, nor any prerequisites or when-not-to-use conditions. The description lacks context for appropriate usage.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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