list_custom_fields
Retrieve all active custom field definitions to view or manage custom fields configured in the service desk.
Instructions
List all active custom field definitions.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Retrieve all active custom field definitions to view or manage custom fields configured in the service desk.
List all active custom field definitions.
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations provided, so description carries full burden. Mentions 'active' filter but lacks details on read-only nature, rate limits, or authentication requirements.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Single sentence, no redundant information, perfectly concise for a zero-parameter tool.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a tool with no parameters, no output schema, and simple purpose, the description fully suffices. No additional details are needed.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
No parameters, schema coverage 100%. The description adds meaning by specifying 'active custom field definitions', which is useful context beyond the empty schema.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description uses specific verb 'list' and resource 'active custom field definitions', clearly distinguishing from sibling tools like 'list_custom_fields_by_category' that filter by category.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance on when to use this tool versus alternatives such as 'get_custom_field_config' or 'list_custom_field_types'. Sibling tools exist but no differentiation provided.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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