Skip to main content
Glama
tracegazer

InvGate Service Desk

get_incident_comments

Retrieve all replies and comments associated with a specific incident. Use this to review incident conversation history and solutions.

Instructions

Get the replies/comments of a given incident.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
request_idYes
date_formatNoiso8601
is_solutionNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, and description does not disclose any behavioral traits such as read-only nature, auth requirements, or pagination behavior. The name implies read-only but not explicit.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, no waste, but lacks critical details. Conciseness is acceptable but under-specification reduces value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With 3 parameters, no output schema, and no annotations, the description is too minimal to fully guide agent on usage and expected output.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% and description does not explain any of the three parameters (request_id, date_format, is_solution), leaving agent to guess their purpose.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states it gets replies/comments for a given incident, which is specific and distinguishes from sibling tools like get_incident that retrieves incident details.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool vs alternatives; lacks context about prerequisites or conditions for use.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/tracegazer/invgate-service-desk-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server