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InvGate Service Desk

get_workflow_process

Retrieve workflow process details and version history from InvGate Service Desk, optionally filtering by process ID to access specific workflows.

Instructions

Get workflow process info with version history (or one by ID).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
process_idNo
date_formatNoiso8601
page_keyNo
limitNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden of behavioral disclosure. It hints at two modes (list with version history vs. single by ID) but does not explain pagination (page_key, limit), return format, or permissions. This is insufficient for an AI agent to understand the tool's behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence, concise and front-loaded with the main action. However, it could be improved by separating the two modes into distinct sentences for clarity, but it remains efficient overall.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 4 parameters, no output schema, and no annotations, the description is incomplete. It does not cover return values, pagination behavior, or what 'version history' entails, leaving the AI agent with significant gaps for safe invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It only hints at the usage of process_id ('or one by ID') but does not explain date_format, page_key, or limit. This adds minimal value beyond the schema's parameter names.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action 'Get' and the resource 'workflow process info', and adds nuance with 'with version history (or one by ID)', effectively distinguishing it from other get tools in the sibling list (e.g., get_incident, get_user) that lack version history.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives, such as get_workflow_initial_fields or other workflow-related tools. It does not mention prerequisites, context, or exclusion criteria.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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