Skip to main content
Glama

Update Request task

update_request_task

Update a task linked to a service request in ManageEngine ServiceDesk Plus; provide request ID, task ID, and fields to change.

Instructions

Update a request task.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
bodyYes
task_idYes
request_idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.0.0

TDQS

D1.5/5.0
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full behavioral burden, and it discloses nothing. It does not state which fields are updatable, whether the update is partial or full replacement, whether omitted fields are preserved or cleared, whether permissions are required, or whether the change is reversible.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The single sentence is free of padding, but that brevity is under-specification rather than conciseness — it omits information the agent needs. There is no structure or front-loading because there is essentially no content.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a three-parameter mutation tool with a nested body object, zero annotation coverage, no output schema, and no documentation of any kind, this is completely inadequate. Everything an agent needs to invoke the tool correctly is absent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% for three required parameters, including a nested free-form `body` object with `additionalProperties: {}`. The description says nothing about request_id, task_id, or what keys the body accepts, so an agent has no way to construct a valid call from the text.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description "Update a request task" is a near-verbatim restatement of the tool name and title, adding no scope, field, or effect information. An agent learns only that a mutation targets some entity called a request task, with nothing to distinguish it from the ~40 sibling tools beyond the literal name.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use, when-not-to-use, prerequisites, or alternative guidance is given. The description does not mention related siblings such as update_task, add_request_task, or delete_request_task, leaving routing entirely to the name.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.