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Get change

get_change

Fetch a change request by ID from ServiceDesk Plus to inspect its details and status.

Instructions

Get a change.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
change_idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.0.0

TDQS

D1.8/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description fully carries the behavioral burden, yet it only implies a read operation. It omits whether the tool returns null for missing IDs, error behavior, or permission requirements, leaving critical behavioral traits undisclosed.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single short phrase, which is concise but under-specified for a retrieval tool. Brevity here does not earn its place because it fails to convey essential information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's role in a CRUD suite with many sibling tools and no output schema or annotations, the description is completely inadequate. It lacks any detail about return values, error handling, or usage context needed for correct invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0% and the description adds no meaning for the required change_id parameter. It does not explain that change_id must be a positive integer or its string representation, nor does it clarify valid ranges.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Get a change' is a tautology that restates the name and title. It does not clarify what a 'change' represents, nor does it distinguish this tool from its many siblings like get_task or get_request.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines1/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when or why to use this tool versus alternatives such as list_changes, update_change, or get_request. The description provides no context for selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.