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Get user

get_user

Retrieve a ManageEngine ServiceDesk Plus user by user ID to view profile, contact, and account details.

Instructions

Get a user.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
user_idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.0.0

TDQS

D1.3/5.0
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden of behavioral disclosure, and it discloses nothing: no mention of read-only nature, permission requirements, error behavior for missing/unknown user_id, or whether the result is cached or scoped.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The one-sentence description is short, but its brevity reflects under-specification rather than disciplined conciseness — there is no content to front-load or trim.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no annotations, no output schema, and 0% parameter documentation, the description is completely inadequate for even a simple single-parameter lookup tool. An agent has no basis to call this correctly or safely.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% for the single required parameter user_id; the schema only constrains its type (positive integer or numeric string) but never explains what it identifies. The description adds no meaning whatsoever, so it fails to compensate for the coverage gap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

"Get a user." restates the tool name and title without adding a specific verb scope or resource qualifier beyond the obvious. It does not distinguish this tool from the many sibling reads such as list_users, get_request, or get_task.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines1/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use guidance, no prerequisites, and no mention of alternatives (e.g., list_users for enumeration vs. this tool for a single lookup). The agent must infer usage entirely from the name.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.