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Create user

create_user

Creates a user in ManageEngine ServiceDesk Plus, enabling LLM agents to add people records through the sdp-mcp server.

Instructions

Create a user.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
bodyYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.0.0

TDQS

D1.5/5.0
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full behavioral burden and delivers none of it. It says nothing about required permissions, whether the requested username/email must be unique, what happens on conflict, or what is returned on success. For a mutation tool with zero annotation coverage this is a critical gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One short sentence is technically concise, but here the brevity reflects under-specification rather than economy. There is no front-loaded detail to earn the space because there is no detail at all.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no annotations, no output schema, a nested untyped object parameter, and 0% schema description coverage, the definition is missing everything an agent needs to invoke it correctly. The description would have to compensate for all of these gaps and instead contributes nothing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The single required parameter is an opaque free-form object (additionalProperties: {}, propertyNames: string) with 0% schema description coverage, and the description adds nothing about which fields belong in the body. An agent has no way to construct a valid request from the definition alone.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

"Create a user." is a verbatim restatement of the tool name and title with no added specificity. It does not distinguish this tool from the many other create_* siblings (create_task, create_project, create_change, create_request), each of which creates a different resource in the same namespace.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no when-to-use guidance, no prerequisites, and no mention of related siblings such as update_user, delete_user, get_user, or list_users. The agent is left to infer entirely from the name that this is the creation path for the user resource.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.