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Get task

get_task

Retrieve details for a ManageEngine ServiceDesk Plus task by ID to support ticket, change, or project workflows.

Instructions

Get a task.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
task_idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.0.0

TDQS

D1.7/5.0
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full behavioral burden and delivers nothing: no statement of what is returned, whether the task must exist, error behavior, or permissions. One word is the entire disclosure.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The sentence is short but this is under-specification, not conciseness; it conveys no information an agent could act on beyond the tool name itself.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

A retrieval tool with one undocumented required parameter, no annotations, and no output schema needs the description to explain identifier format and return shape. None of that is present.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% for the single required task_id parameter, and the description adds no meaning — it never mentions the identifier, its accepted integer-or-numeric-string forms, or the exclusiveMinimum constraint. Nothing compensates for the schema gap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

"Get a task." merely restates the tool name and title with no added specificity. It does not distinguish this from get_request_task, get_change, get_project, or get_user, all of which have the same verb+resource shape.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use guidance, no prerequisites, and no mention of the sibling get_request_task which appears to be the closely related alternative. The agent is left to infer usage entirely.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.