Skip to main content
Glama

Get Request task

get_request_task

Retrieve a specific task within a ServiceDesk Plus request using request and task IDs to view its details.

Instructions

Get a request task.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
task_idYes
request_idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.0.0

TDQS

D1.3/5.0
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full behavioral burden, and it discloses nothing: not whether it requires permissions, what happens for missing IDs, or what shape the response takes. One tautological sentence provides zero behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The single sentence is short, but this is under-specification rather than conciseness — it earns its brevity by omitting all useful information rather than by being tight and front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a two-required-parameter retrieval tool with no annotations, no output schema, and no parameter documentation, the description leaves everything an agent needs unstated. It is completely inadequate for the task.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% for two required parameters (request_id, task_id), and the description adds no meaning about their format, relationship, or valid values. The schema only encodes numeric type/pattern constraints, leaving the semantics entirely undocumented.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Get a request task' restates the tool name and title almost verbatim, adding no distinguishing detail. It does not clarify how it differs from get_task, get_request, or list_request_tasks, all of which appear as siblings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines1/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no indication of when to use this tool versus get_task, get_request, or list_request_tasks. No prerequisites, no context, no alternatives named.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.