Assign Request
assign_requestAssign a service request to a technician and group, updating L1/L2 ownership via the normal request update route. Ensure the chosen group belongs to the technician.
Instructions
Assign through the normal request update route. The group must belong to the target technician; do not copy the request's current group when changing L1/L2 ownership.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| group | Yes | ||
| request_id | Yes | ||
| technician | Yes |