Phone Presence
phone_presenceChecks which agents and devices are present on the phone server, including watch status, last-seen times, and unclaimed notes, so you can decide whether a note is yours to pass on.
Instructions
Who is here, both sides, many to many. Agents: every agent that called the phone server in the last 90 s, and
whether its phone_watch is waiting now (watching) or it is busy between wakes. The person's devices: each page
(phone, computer, tablet, Quest) with its browser, open or asleep, last seen, and whether it is on the stream.
Then the person's untagged notes in the last minutes that nobody has claimed (LEAD marks one past 3 minutes:
the team lead's by default) and the recent claims. Read it before deciding whether a note is yours to pass on.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| minutes | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |