zendesk_search_by_brand
Search Zendesk tickets by brand name, automatically converting brand names to IDs for filtering. Filter by status, priority, or date range.
Instructions
Search tickets by brand name. Automatically resolves brand names to IDs.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| brand_name | Yes | Brand name to search by (case-insensitive partial match) | |
| status | No | Filter by status (open, pending, solved, closed) | |
| priority | No | Filter by priority (low, normal, high, urgent) | |
| created_after | No | Filter tickets created after this date (ISO format) | |
| created_before | No | Filter tickets created before this date (ISO format) | |
| max_results | No | Maximum results to return (default: 100) |