zendesk_ai_export_fetch_conversations
Fetches and parses conversation data from a signed URL, returning records with IDs, timestamps, channel, resolution, and knowledge metrics.
Instructions
Download and parse conversation data from a signed URL returned by zendesk_ai_export_get_signed_urls. Returns an array of conversation records. Each record includes conversation ID, timestamps, channel, resolution status, and knowledge metrics.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| signed_url | Yes | A signed URL from zendesk_ai_export_get_signed_urls. Must be used within its TTL window. |