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famousdrew

Zendesk MCP Server

by famousdrew

zendesk_qa_list_workspaces

Lists all Zendesk QA workspaces to help you manage and view quality assurance environments.

Instructions

List all Zendesk QA workspaces. Requires ZENDESK_QA_API_TOKEN.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, and the description does not disclose any behavioral traits beyond listing workspaces. For a simple read operation, this is acceptable but lacks depth.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence with no superfluous information, efficiently conveying purpose and a prerequisite.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the absence of an output schema, the description should explain what the tool returns. It does not specify the fields or format of the workspace list, leaving the agent uninformed about the response structure.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

There are no parameters, and schema coverage is 100% (vacuously). The baseline for zero parameters is 4, and the description does not need to add parameter info.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'List all Zendesk QA workspaces,' which is a specific verb and resource. It distinguishes from sibling tools that focus on tickets, quizzes, reviews, etc.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description mentions the required authentication token but does not provide guidance on when to use this tool versus alternatives. However, the name and purpose are self-explanatory.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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