update_ticket
Modify Zendesk ticket details including subject, status, priority, assignee, tags, and comments using the Zendesk API MCP Server. Ensures accurate tracking and resolution of support queries.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| assignee_id | No | User ID of the new assignee | |
| comment | No | New comment to add | |
| group_id | No | New group ID for the ticket | |
| id | Yes | Ticket ID to update | |
| priority | No | Updated ticket priority | |
| status | No | Updated ticket status | |
| subject | No | Updated ticket subject | |
| tags | No | Updated tags for the ticket | |
| type | No | Updated ticket type |