update_ticket
Modify Zendesk tickets by updating subject, comments, priority, status, assignee, group, type, or tags using the Zendesk API MCP Server.
Input Schema
Name | Required | Description | Default |
---|---|---|---|
assignee_id | No | User ID of the new assignee | |
comment | No | New comment to add | |
group_id | No | New group ID for the ticket | |
id | Yes | Ticket ID to update | |
priority | No | Updated ticket priority | |
status | No | Updated ticket status | |
subject | No | Updated ticket subject | |
tags | No | Updated tags for the ticket | |
type | No | Updated ticket type |