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Zendesk API MCP Server

create_trigger

Automates ticket management by creating Zendesk triggers that execute specific actions based on defined conditions, streamlining support workflows.

Input Schema

NameRequiredDescriptionDefault
actionsYesActions to perform when trigger conditions are met
conditionsYesConditions for the trigger
descriptionNoTrigger description
titleYesTrigger title

Input Schema (JSON Schema)

{ "$schema": "http://json-schema.org/draft-07/schema#", "additionalProperties": false, "properties": { "actions": { "description": "Actions to perform when trigger conditions are met", "items": { "additionalProperties": false, "properties": { "field": { "description": "Field to modify", "type": "string" }, "value": { "description": "Value to set" } }, "required": [ "field" ], "type": "object" }, "type": "array" }, "conditions": { "additionalProperties": false, "description": "Conditions for the trigger", "properties": { "all": { "items": { "additionalProperties": false, "properties": { "field": { "description": "Field to check", "type": "string" }, "operator": { "description": "Operator for comparison", "type": "string" }, "value": { "description": "Value to compare against" } }, "required": [ "field", "operator" ], "type": "object" }, "type": "array" }, "any": { "items": { "additionalProperties": false, "properties": { "field": { "description": "Field to check", "type": "string" }, "operator": { "description": "Operator for comparison", "type": "string" }, "value": { "description": "Value to compare against" } }, "required": [ "field", "operator" ], "type": "object" }, "type": "array" } }, "type": "object" }, "description": { "description": "Trigger description", "type": "string" }, "title": { "description": "Trigger title", "type": "string" } }, "required": [ "title", "conditions", "actions" ], "type": "object" }

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