Zendesk API MCP Server

Implementation Reference

• src/tools/views.js:72-93 (handler)

  The handler function that executes the 'create_view' tool logic. It constructs the view data from inputs and calls the Zendesk client to create the view, returning formatted success or error content.
  handler: async ({ title, description, conditions }) => { try { const viewData = { title, description, conditions }; const result = await zendeskClient.createView(viewData); return { content: [{ type: "text", text: `View created successfully!\n\n${JSON.stringify(result, null, 2)}` }] }; } catch (error) { return { content: [{ type: "text", text: `Error creating view: ${error.message}` }], isError: true }; } }
• src/tools/views.js:56-71 (schema)

  The Zod schema defining the input parameters for the 'create_view' tool: title (required string), description (optional string), conditions (object with all/any filter arrays).
  schema: { title: z.string().describe("View title"), description: z.string().optional().describe("View description"), conditions: z.object({ all: z.array(z.object({ field: z.string().describe("Field to filter on"), operator: z.string().describe("Operator for comparison"), value: z.any().describe("Value to compare against") })).optional(), any: z.array(z.object({ field: z.string().describe("Field to filter on"), operator: z.string().describe("Operator for comparison"), value: z.any().describe("Value to compare against") })).optional() }).describe("Conditions for the view") },
• src/server.js:48-52 (registration)

  The registration code in the MCP server that dynamically registers the 'create_view' tool (included in viewsTools) by calling server.tool with its name, schema, handler, and description.
  allTools.forEach((tool) => { server.tool(tool.name, tool.schema, tool.handler, { description: tool.description, }); });
• src/zendesk-client.js:195-197 (helper)

  Helper method in ZendeskClient that makes the POST API request to /views.json to create a new view using the provided data.
  async createView(data) { return this.request("POST", "/views.json", { view: data }); }
• src/server.js:37-37 (registration)

  Inclusion of viewsTools (containing create_view) into the allTools array for registration.
  ...viewsTools,