Zendesk API MCP Server

create_article

Generate and publish articles in Zendesk Help Center by specifying title, body, section, locale, and permissions. Manage drafts, labels, and user segments for tailored content creation.

Input Schema

Name	Required	Description
`body`	Yes	Article body content (HTML)
`draft`	No	Whether the article is a draft
`label_names`	No	Labels for the article
`locale`	No	Article locale (e.g., 'en-us')
`permission_group_id`	No	Permission group ID for the article
`section_id`	Yes	Section ID where the article will be created
`title`	Yes	Article title
`user_segment_id`	No	User segment ID for the article

Input Schema (JSON Schema)

{
  "$schema": "http://json-schema.org/draft-07/schema#",
  "additionalProperties": false,
  "properties": {
    "body": {
      "description": "Article body content (HTML)",
      "type": "string"
    },
    "draft": {
      "description": "Whether the article is a draft",
      "type": "boolean"
    },
    "label_names": {
      "description": "Labels for the article",
      "items": {
        "type": "string"
      },
      "type": "array"
    },
    "locale": {
      "description": "Article locale (e.g., 'en-us')",
      "type": "string"
    },
    "permission_group_id": {
      "description": "Permission group ID for the article",
      "type": "number"
    },
    "section_id": {
      "description": "Section ID where the article will be created",
      "type": "number"
    },
    "title": {
      "description": "Article title",
      "type": "string"
    },
    "user_segment_id": {
      "description": "User segment ID for the article",
      "type": "number"
    }
  },
  "required": [
    "title",
    "body",
    "section_id"
  ],
  "type": "object"
}

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create_article

Input Schema

Input Schema (JSON Schema)

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