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Glama

Zendesk API MCP Server

create_article

Create articles in Zendesk Guide by specifying title, body, section ID, locale, tags, and permissions. Manage content, drafts, and user access for knowledge base articles.

Input Schema

NameRequiredDescriptionDefault
bodyYesArticle body content (HTML)
draftNoWhether the article is a draft
label_namesNoLabels for the article
localeNoArticle locale (e.g., 'en-us')
permission_group_idNoPermission group ID for the article
section_idYesSection ID where the article will be created
titleYesArticle title
user_segment_idNoUser segment ID for the article

Input Schema (JSON Schema)

{ "$schema": "http://json-schema.org/draft-07/schema#", "additionalProperties": false, "properties": { "body": { "description": "Article body content (HTML)", "type": "string" }, "draft": { "description": "Whether the article is a draft", "type": "boolean" }, "label_names": { "description": "Labels for the article", "items": { "type": "string" }, "type": "array" }, "locale": { "description": "Article locale (e.g., 'en-us')", "type": "string" }, "permission_group_id": { "description": "Permission group ID for the article", "type": "number" }, "section_id": { "description": "Section ID where the article will be created", "type": "number" }, "title": { "description": "Article title", "type": "string" }, "user_segment_id": { "description": "User segment ID for the article", "type": "number" } }, "required": [ "title", "body", "section_id" ], "type": "object" }

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