support_info
Retrieve essential support information from the Zendesk API MCP Server to manage tickets, users, organizations, and other support-related data effectively.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Input Schema (JSON Schema)
{
"$schema": "http://json-schema.org/draft-07/schema#",
"additionalProperties": false,
"properties": {},
"type": "object"
}
Implementation Reference
- src/tools/support.js:11-27 (handler)The handler function that implements the logic for the "support_info" tool. It returns placeholder content about Zendesk Support configuration or an error message.handler: async () => { try { // This would typically call an endpoint like /api/v2/account/settings // For now, we'll return a placeholder message return { content: [{ type: "text", text: "Zendesk Support information would be displayed here. This is a placeholder for future implementation." }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting support info: ${error.message}` }], isError: true }; } }
- src/tools/support.js:10-10 (schema)The schema definition for the "support_info" tool, which is empty indicating no input parameters.schema: {},
- src/tools/support.js:4-29 (registration)The export of the supportTools array that defines and exports the "support_info" tool for later registration.export const supportTools = [ // This is a placeholder for additional Support-specific tools // Most Support functionality is covered by the other tool modules { name: "support_info", description: "Get information about Zendesk Support configuration", schema: {}, handler: async () => { try { // This would typically call an endpoint like /api/v2/account/settings // For now, we'll return a placeholder message return { content: [{ type: "text", text: "Zendesk Support information would be displayed here. This is a placeholder for future implementation." }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting support info: ${error.message}` }], isError: true }; } } } ];
- src/server.js:47-52 (registration)The registration loop in the MCP server that registers all tools, including "support_info" from supportTools, by calling server.tool for each.// Register each tool with the server allTools.forEach((tool) => { server.tool(tool.name, tool.schema, tool.handler, { description: tool.description, }); });