support_info
Retrieve essential support system information from Zendesk to access configuration details and system status for managing customer support operations.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Implementation Reference
- src/tools/support.js:11-27 (handler)The handler function that implements the 'support_info' tool logic. It returns a placeholder message about Zendesk Support configuration, with error handling.handler: async () => { try { // This would typically call an endpoint like /api/v2/account/settings // For now, we'll return a placeholder message return { content: [{ type: "text", text: "Zendesk Support information would be displayed here. This is a placeholder for future implementation." }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting support info: ${error.message}` }], isError: true }; } }
- src/tools/support.js:4-29 (registration)Export of supportTools array that defines and registers the 'support_info' tool with its name, description, empty schema, and handler.export const supportTools = [ // This is a placeholder for additional Support-specific tools // Most Support functionality is covered by the other tool modules { name: "support_info", description: "Get information about Zendesk Support configuration", schema: {}, handler: async () => { try { // This would typically call an endpoint like /api/v2/account/settings // For now, we'll return a placeholder message return { content: [{ type: "text", text: "Zendesk Support information would be displayed here. This is a placeholder for future implementation." }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting support info: ${error.message}` }], isError: true }; } } } ];
- src/server.js:47-52 (registration)MCP server registration loop that registers all tools including 'support_info' from supportTools by calling server.tool() for each.// Register each tool with the server allTools.forEach((tool) => { server.tool(tool.name, tool.schema, tool.handler, { description: tool.description, }); });
- src/server.js:19-19 (registration)Import of supportTools into the main server file for aggregation and registration.import { supportTools } from "./tools/support.js";