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Glama

Zendesk API MCP Server

create_macro

Streamline Zendesk ticket management by creating macros with specific actions, such as modifying fields or setting values, to automate repetitive tasks and improve efficiency.

Input Schema

NameRequiredDescriptionDefault
actionsYesActions to perform when macro is applied
descriptionNoMacro description
titleYesMacro title

Input Schema (JSON Schema)

{ "$schema": "http://json-schema.org/draft-07/schema#", "additionalProperties": false, "properties": { "actions": { "description": "Actions to perform when macro is applied", "items": { "additionalProperties": false, "properties": { "field": { "description": "Field to modify", "type": "string" }, "value": { "description": "Value to set" } }, "required": [ "field" ], "type": "object" }, "type": "array" }, "description": { "description": "Macro description", "type": "string" }, "title": { "description": "Macro title", "type": "string" } }, "required": [ "title", "actions" ], "type": "object" }

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