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JurreBrandsenInfoSupport

Zendesk API MCP Server

list_automations

Retrieve and manage automation rules from Zendesk with pagination controls to handle large sets of workflow configurations.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNoPage number for pagination
per_pageNoNumber of automations per page (max 100)

Implementation Reference

  • Executes the list_automations tool logic: constructs params from input, calls zendeskClient.listAutomations, formats result as JSON text content or error response.
    handler: async ({ page, per_page }) => { try { const params = { page, per_page }; const result = await zendeskClient.listAutomations(params); return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] }; } catch (error) { return { content: [{ type: "text", text: `Error listing automations: ${error.message}` }], isError: true }; } }
  • Input schema validation using Zod for optional page and per_page parameters.
    schema: { page: z.number().optional().describe("Page number for pagination"), per_page: z.number().optional().describe("Number of automations per page (max 100)") },
  • src/server.js:31-45 (registration)
    Collects all tool definitions into allTools array by spreading automationsTools (which includes list_automations).
    const allTools = [ ...ticketsTools, ...usersTools, ...organizationsTools, ...groupsTools, ...macrosTools, ...viewsTools, ...triggersTools, ...automationsTools, ...searchTools, ...helpCenterTools, ...supportTools, ...talkTools, ...chatTools, ];
  • src/server.js:48-52 (registration)
    Registers each tool from allTools (including list_automations) with the MCP server via server.tool.
    allTools.forEach((tool) => { server.tool(tool.name, tool.schema, tool.handler, { description: tool.description, }); });
  • Helper method in ZendeskClient that makes the API request to list automations.
    async listAutomations(params) { return this.request("GET", "/automations.json", null, params); }

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