get_trigger
Retrieve specific trigger details from Zendesk using the trigger ID to manage and customize ticket automation workflows efficiently.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Trigger ID |
Input Schema (JSON Schema)
{
"$schema": "http://json-schema.org/draft-07/schema#",
"additionalProperties": false,
"properties": {
"id": {
"description": "Trigger ID",
"type": "number"
}
},
"required": [
"id"
],
"type": "object"
}
Implementation Reference
- src/tools/triggers.js:36-51 (handler)The handler function that implements the core logic of the 'get_trigger' tool. It fetches the trigger by ID using the Zendesk client and returns a formatted JSON response or an error.handler: async ({ id }) => { try { const result = await zendeskClient.getTrigger(id); return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting trigger: ${error.message}` }], isError: true }; } }
- src/tools/triggers.js:33-35 (schema)Zod schema defining the input parameters for the 'get_trigger' tool: a required numeric 'id' for the trigger.schema: { id: z.number().describe("Trigger ID") },
- src/tools/triggers.js:30-52 (registration)The complete tool object for 'get_trigger' defined within the triggersTools array, which is imported and registered to the MCP server via server.tool().{ name: "get_trigger", description: "Get a specific trigger by ID", schema: { id: z.number().describe("Trigger ID") }, handler: async ({ id }) => { try { const result = await zendeskClient.getTrigger(id); return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting trigger: ${error.message}` }], isError: true }; } } },
- src/zendesk-client.js:212-213 (helper)Helper method in ZendeskClient that performs the actual API request to retrieve a specific trigger by ID.async getTrigger(id) { return this.request("GET", `/triggers/${id}.json`);
- src/server.js:48-52 (registration)Generic registration loop that registers all tools, including 'get_trigger' from triggersTools, to the MCP server.allTools.forEach((tool) => { server.tool(tool.name, tool.schema, tool.handler, { description: tool.description, }); });