Skip to main content
Glama
JurreBrandsenInfoSupport

Zendesk API MCP Server

get_trigger

Retrieve a specific trigger from Zendesk using its unique ID to view automation rules for ticket management.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesTrigger ID

Implementation Reference

  • The handler function for the 'get_trigger' MCP tool. Retrieves the trigger via zendeskClient.getTrigger(id), formats as JSON text response, handles errors.
    handler: async ({ id }) => { try { const result = await zendeskClient.getTrigger(id); return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting trigger: ${error.message}` }], isError: true }; } }
  • Zod input schema for the 'get_trigger' tool, defining the required 'id' parameter as a number.
    schema: { id: z.number().describe("Trigger ID") },
  • src/server.js:48-52 (registration)
    Registration loop in MCP server that registers all tools, including 'get_trigger', by calling server.tool with name, schema, handler, and description.
    allTools.forEach((tool) => { server.tool(tool.name, tool.schema, tool.handler, { description: tool.description, }); });
  • ZendeskClient helper method that performs the HTTP GET request to retrieve a trigger by ID from the Zendesk API.
    async getTrigger(id) { return this.request("GET", `/triggers/${id}.json`); }

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/JurreBrandsenInfoSupport/zendesk-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server