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JurreBrandsenInfoSupport

Zendesk API MCP Server

list_organizations

Retrieve a paginated list of organizations from Zendesk to manage customer data, with options to control page number and results per page.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNoPage number for pagination
per_pageNoNumber of organizations per page (max 100)

Implementation Reference

  • The MCP tool handler function for 'list_organizations' that prepares parameters, calls the Zendesk client, and returns the result as JSON or an error message.
    handler: async ({ page, per_page }) => {
      try {
        const params = { page, per_page };
        const result = await zendeskClient.listOrganizations(params);
        return {
          content: [{ 
            type: "text", 
            text: JSON.stringify(result, null, 2)
          }]
        };
      } catch (error) {
        return {
          content: [{ type: "text", text: `Error listing organizations: ${error.message}` }],
          isError: true
        };
      }
  • Zod schema defining optional input parameters 'page' and 'per_page' for pagination.
    schema: {
      page: z.number().optional().describe("Page number for pagination"),
      per_page: z.number().optional().describe("Number of organizations per page (max 100)")
    },
  • src/server.js:47-52 (registration)
    Loop that registers all tools, including 'list_organizations', with the MCP server by calling server.tool() for each.
    // Register each tool with the server
    allTools.forEach((tool) => {
      server.tool(tool.name, tool.schema, tool.handler, {
        description: tool.description,
      });
    });
  • Definition and export of the organizationsTools array containing the 'list_organizations' tool specification.
    export const organizationsTools = [
      {
        name: "list_organizations",
        description: "List organizations in Zendesk",
        schema: {
          page: z.number().optional().describe("Page number for pagination"),
          per_page: z.number().optional().describe("Number of organizations per page (max 100)")
        },
        handler: async ({ page, per_page }) => {
          try {
            const params = { page, per_page };
            const result = await zendeskClient.listOrganizations(params);
            return {
              content: [{ 
                type: "text", 
                text: JSON.stringify(result, null, 2)
              }]
            };
          } catch (error) {
            return {
              content: [{ type: "text", text: `Error listing organizations: ${error.message}` }],
              isError: true
            };
          }
        }
      },
  • ZendeskClient method that performs the HTTP GET request to /organizations.json endpoint with provided parameters.
    async listOrganizations(params) {
      return this.request("GET", "/organizations.json", null, params);

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