Zendesk API MCP Server

Implementation Reference

• src/tools/triggers.js:36-51 (handler)

  The handler function for the 'get_trigger' MCP tool. Retrieves the trigger via zendeskClient.getTrigger(id), formats as JSON text response, handles errors.

  handler: async ({ id }) => {
    try {
      const result = await zendeskClient.getTrigger(id);
      return {
        content: [{ 
          type: "text", 
          text: JSON.stringify(result, null, 2)
        }]
      };
    } catch (error) {
      return {
        content: [{ type: "text", text: `Error getting trigger: ${error.message}` }],
        isError: true
      };
    }
  }

• src/tools/triggers.js:33-35 (schema)

  Zod input schema for the 'get_trigger' tool, defining the required 'id' parameter as a number.

  schema: {
    id: z.number().describe("Trigger ID")
  },

• src/server.js:48-52 (registration)

  Registration loop in MCP server that registers all tools, including 'get_trigger', by calling server.tool with name, schema, handler, and description.

  allTools.forEach((tool) => {
    server.tool(tool.name, tool.schema, tool.handler, {
      description: tool.description,
    });
  });

• src/zendesk-client.js:212-214 (helper)

  ZendeskClient helper method that performs the HTTP GET request to retrieve a trigger by ID from the Zendesk API.

  async getTrigger(id) {
    return this.request("GET", `/triggers/${id}.json`);
  }