zendesk_create_ticket

Create a Zendesk ticket with defined subject, description, priority, status, type, and tags to manage support requests effectively.

Instructions

Create a new Zendesk ticket

Input Schema

Name	Required	Description
`description`	Yes	The initial description or comment for the ticket
`priority`	No	The priority of the ticket
`status`	No	The status of the ticket
`subject`	Yes	The subject of the ticket
`tags`	No	Tags to add to the ticket
`type`	No	The type of the ticket

Input Schema (JSON Schema)

{
  "$schema": "http://json-schema.org/draft-07/schema#",
  "additionalProperties": false,
  "properties": {
    "description": {
      "description": "The initial description or comment for the ticket",
      "type": "string"
    },
    "priority": {
      "description": "The priority of the ticket",
      "enum": [
        "low",
        "normal",
        "high",
        "urgent"
      ],
      "type": "string"
    },
    "status": {
      "description": "The status of the ticket",
      "enum": [
        "new",
        "open",
        "pending",
        "hold",
        "solved",
        "closed"
      ],
      "type": "string"
    },
    "subject": {
      "description": "The subject of the ticket",
      "type": "string"
    },
    "tags": {
      "description": "Tags to add to the ticket",
      "items": {
        "type": "string"
      },
      "type": "array"
    },
    "type": {
      "description": "The type of the ticket",
      "enum": [
        "problem",
        "incident",
        "question",
        "task"
      ],
      "type": "string"
    }
  },
  "required": [
    "subject",
    "description"
  ],
  "type": "object"
}

Zendesk MCP Server

zendesk_create_ticket

Instructions

Input Schema

Input Schema (JSON Schema)

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