zendesk_create_ticket
Create a Zendesk ticket with defined subject, description, priority, status, type, and tags to manage support requests effectively.
Instructions
Create a new Zendesk ticket
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| description | Yes | The initial description or comment for the ticket | |
| priority | No | The priority of the ticket | |
| status | No | The status of the ticket | |
| subject | Yes | The subject of the ticket | |
| tags | No | Tags to add to the ticket | |
| type | No | The type of the ticket |
Input Schema (JSON Schema)
{
"$schema": "http://json-schema.org/draft-07/schema#",
"additionalProperties": false,
"properties": {
"description": {
"description": "The initial description or comment for the ticket",
"type": "string"
},
"priority": {
"description": "The priority of the ticket",
"enum": [
"low",
"normal",
"high",
"urgent"
],
"type": "string"
},
"status": {
"description": "The status of the ticket",
"enum": [
"new",
"open",
"pending",
"hold",
"solved",
"closed"
],
"type": "string"
},
"subject": {
"description": "The subject of the ticket",
"type": "string"
},
"tags": {
"description": "Tags to add to the ticket",
"items": {
"type": "string"
},
"type": "array"
},
"type": {
"description": "The type of the ticket",
"enum": [
"problem",
"incident",
"question",
"task"
],
"type": "string"
}
},
"required": [
"subject",
"description"
],
"type": "object"
}